Refund Policy

Last updated: September 26, 2026

Our 90-day money-back guarantee

We want every family to love Little Berry. If you are not happy with your purchase for any reason, email us at help@littleberry.shop within 90 days of your order and we will refund your payment in full. No questions asked.

How to request a refund

  1. Email help@littleberry.shop from the email address you used at checkout.
  2. Include your order number (it is in your order confirmation email).
  3. We reply within 2 business days and process the refund to your original payment method.

When you will see the money

Once approved, refunds are sent to your bank or card straight away. Depending on your bank, it can take 5 to 10 business days to appear on your statement.

Add-ons and upgrades

The guarantee covers every item in your order, including any packs or add-ons you chose after checkout. You can ask for a refund on the whole order or on individual items.

Delivery

Your purchase is delivered instantly by email after checkout. Nothing is shipped. If you have not received your access email within 30 minutes, check your spam or promotions folder, then contact us and we will resend it.

Contact

NexGen Matrix LLC, operating Little Berry (littleberry.shop)
Email: help@littleberry.shop